Management Development Programme for Executive Assistants Level (1)

VENUE: RECABI HQ, Njiro Arusha
DATES: 18th Feb – 3rd March, 2019 (3 weeks)
FEES: US $ 2,000 only

Statement of Need
Organizations are propelled by Management. Managers are very senior officers with very big responsibility. They take responsibility for continued existence of the business. In the performance of their duties however, managers are assisted by Executive Assistants. For the latter to cope with their workload they need management knowledge, skills and a positive attitude towards the organization. In their basic secretarial training they do not study management. This programme therefore is designed to impart to theme management competence so that they help can manage and assist work their bosses in work planning, organizing supervising and overseeing corporate operations.

Objectives of the Programme
At the end of the course participants will be able to:

• See the importance of the position of Executive Assistants
• Understand management functions, and business processes
• Appreciate the importance of being efficient and effective
• Practice acquired office management knowledge and skills
• Manage information, communication and records

Subject Areas shall include:

• Function and significance of position of Executive Assistants
• Management function
• Principles of management
• Public relations and customer care
• Managing the boss
• Professionalism, Ethics and Etiquette
• Report writing, skills
• Communication skills
• Office imprest and petty cash management

Target Participants
The programme is a must for personal secretaries Administrative Assistants and Office Assistants operating in offices Ministers, permanent/principal secretaries and heads of departments.